Shipping, Pre-Orders, & Availability

Q: The free shipping on offer isn’t applying to my checkout

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Q: The nail polish colour says pre order. Does it get sent once it launches? Will I receive the rest of my order now? Should I order a pre-order item separately?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Pre-ordering with us is super simple! When you pre-order an item, you’re reserving it before it’s officially available. 🌟 Once the item is ready to ship, it will be sent out to you right away!"}]},{"type":"paragraph","children":[{"type":"text","value":"If your order includes both in-stock and pre-order items, the entire order will be held until the pre-order item is available. But don’t worry, if you'd prefer to get your in-stock items sooner, just shoot us a message, and we can arrange to send them separately! 💅"}]},{"type":"paragraph","children":[{"type":"text","value":"Let us know if you have any other questions or need more details on your pre-order!"}]}]}

Q: Preorder dates? When will pre-order items be available?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Pre-order items are typically available within the timeframe listed on the product page. Each item will have an estimated availability date, which you can check before ordering. If there are any changes or updates, we’ll be sure to keep you informed via email!"}]},{"type":"paragraph","children":[{"type":"text","value":"If you have a specific item in mind and need more details, feel free to reach out, and we can give you the latest updates on availability!"}]}]}

Q: How can I find out the restocking date for out of stock items?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We don’t list specific restock dates on the website, but no worries—we can still keep you in the loop! To be the first to know when your favorite item is back in stock, just sign up for restock notifications on the product page. Enter your email, and we’ll send you a message as soon as it’s available again!"}]},{"type":"paragraph","children":[{"type":"text","value":"If you have any other questions or need more info, feel free to reach out to us directly, and we’ll do our best to give you an update!"}]}]}

Delivery times, tracking, and pre-order policies.

The free shipping on offer isn’t applying to my checkout

Our free shipping offer applies to Australia only orders over $150AUD after any discounts have been applied. If you have met this requirement and it is still not working, please contact hello@ezmiobeauty.com

The nail polish colour says pre order. Does it get sent once it launches? Will I receive the rest of my order now? Should I order a pre-order item separately?

Pre-ordering with us is super simple! When you pre-order an item, you’re reserving it before it’s officially available. 🌟 Once the item is ready to ship, it will be sent out to you right away!

If your order includes both in-stock and pre-order items, the entire order will be held until the pre-order item is available. But don’t worry, if you'd prefer to get your in-stock items sooner, just shoot us a message, and we can arrange to send them separately! 💅

Let us know if you have any other questions or need more details on your pre-order!

Preorder dates? When will pre-order items be available?

Pre-order items are typically available within the timeframe listed on the product page. Each item will have an estimated availability date, which you can check before ordering. If there are any changes or updates, we’ll be sure to keep you informed via email!

If you have a specific item in mind and need more details, feel free to reach out, and we can give you the latest updates on availability!

How can I find out the restocking date for out of stock items?

We don’t list specific restock dates on the website, but no worries—we can still keep you in the loop! To be the first to know when your favorite item is back in stock, just sign up for restock notifications on the product page. Enter your email, and we’ll send you a message as soon as it’s available again!

If you have any other questions or need more info, feel free to reach out to us directly, and we’ll do our best to give you an update!